Case Studies

When it's right things just click


DS Smith is a leading provider of corrugated packaging in Europe and a specialist in plastic packaging worldwide. They operate across 36 countries and employ more than 26,000 people. RightClick were retained as their exclusive recruitment partner as they established a brand new European Shared Service Centre (SSC) in Caerphilly, South Wales.



Reporting directly into the Director of Business Services at DS Smith, RightClick were an integral part of the SSC project team. We worked closely with the Project team, helping them select the right location for the SSC and then successfully recruiting at all levels to ensure timelines were met and the budget was adhered to.



The recruitment stream of the SSC project was successfully delivered on time and to budget. RightClick recruited over 30 positions from Senior Management through to junior positions across the following SSC functions:

  • Finance
  • Human Resources
  • Payroll


  • “I have absolutely no hesitation in recommending RightClick’s services. They operate with the highest levels of integrity and quickly became an invaluable member of the SSC Project at DS Smith.”

    Phil Lambert, Interim Head of Business Services DS Smith