Case Studies

When it's right things just click

Background

iGO4 is an innovative personal insurance broker specialising in carvan and home insurance. Their customer centric approach embraces the trend of consumers switching to price comparison and reflects the broadening and increasingly sophisticated profile of customers that choose to use price comparison websites.

 

Objective

With two call centres; in Peterborough and Colchester, and a successful business model that has seen them grow consistently over the last 18 months, iGO4 relies on RightClick’s partnership driven approach to volume call centre recruitment to meet their ongoing call handling recruitment requirements.

 

Outcome

RightClick works closely with the recruitment teams in Peterborough and Colchester, delivering a very high quality volume recruitment process that has resulted in an 84% interview to offer ratio – click here for more details.

 

  • “RightClick consistently deliver a high calibre of candidate for both of our call centres and we know that when they arrange an interview, there is a very strong likelihood that it will have a successful outcome…”

    Ruth Dickens, Operations Director iGO4