There have been so many articles written over the last few years about the demise of the CV and whether it still has a place in today’s technology driven society. Increasingly companies are requesting job applicants to complete an electronic form to apply for a position or are using different methods to attract and sift candidates to determine their suitability. There have been many news articles highlighting innovative and creative ways that candidates have caught the attention of companies, and particularly if you are seeking a job in a creative industry, the standard CV may not be the way to go.
However in the call centre sector, I believe that the CV really is still alive and well and does form an important part of the job hunting process, but ultimately it’s what follows the CV that really counts. The CV provides a basis for your application and gives the recruiter or hiring manager an opportunity to look at the facts in terms of experience and skills. This information will not determine your overall suitability for a job but will provide a starting point to build upon.
‘Since the digital revolution, the CV has become a personal record, which is referred to when completing an online application,’ says Charlie Taylor, founder of graduate recruitment app Debut. Even if candidates don’t upload their CV in full to a jobsite, the process of writing a CV will have helped them figure out how best to present their experience and achievements.
More often than not, sending your CV to a recruiter is the first thing that you will do when looking for a job, and as the cliché goes, ‘first impressions count’. Here at RightClick, our team see hundreds of CV’s every week and it really is important that you get it right. It not only gets you in a really good position to be considered for a job, but if you get it right from the outset, it will save you time and ensure that you are matched with a job that suits your skills and experience.
If you think your CV may need some work, it really is worth taking the time to get it right first time and CV-Library has very helpfully put together their top 10 tips for helping you create a CV. Using these pointers will ensure that your CV engages, informs, and ultimately help you get the job…
CV Structure – Use short, concise sentences. They’re easier to read and digest, which is important because recruiters may only have a few seconds to scan your CV.
CV Format – Format your CV with easy-to-read fonts and a clear information hierarchy, with sub-headings. Don’t go over the top with making text bold, underlined or bigger than size 12.
Proofread – Use spell checking and grammar tools, but don’t rely on them. Get a friend to read over your CV to check for mistakes.
Contact Details and Social Media – Include your full name, phone number, email and address. Use a professional sounding email address, or create a new one if necessary. Some people choose to include their online profiles, such as personal websites, Twitter and LinkedIn. Make sure your online profiles reflect your work experience accurately and there is nothing on your social media profiles which may count against you when you apply for jobs.
Show Off – Include awards, achievements or recognition received for your work, together with professional memberships and relevant training.
Give Examples – Follow up all claims with proven examples. For instance, when applying for a Project Manager job: “I improved team morale by setting up weekly meetings to enhance communication.” Or, when applying for a Sales job, “I exceeded my yearly targets by regularly revising my sales pitch.”
Give References – Ensure you have suitable referees, from previous employers, colleagues or contacts from educational institutions. Either attach references or simply mention that they’re available.
CV Length – It is always best to keep the length of your CV to one or two pages. Any more than this, and there is a chance you may put recruiters off from reading the whole document.
Words to use on your CV – Words to use are those which show you can take ownership of your job. Examples include: determined, implemented, created, devised and coordinated. Write about times where you have shown innovation, responsibility and leadership.
So, make your CV is something that you are proud of and start applying. We are currently advertising a number of customer contact roles with CV Library – click here to view the adverts.